Frequently Asked Questions Below is a list of the most asked questions
A good water softener should last you up to 10 – 12 years.
Yes, however it is not recommended for either nursing mothers or anyone on a sodium restricted diet. In the process of softening the water, the hard elements of calcium and magnesium are replaced with sodium.
When connecting a softener to your home, there are two ways to tackle the drinking water scenario. The first option is to have the cold tap in the kitchen left unsoftened and receiving water direct from the water main.
Alternatively, a separate untreated tap solely for drinking water can be installed and fitted with a water filter to remove chlorine, taste and odour, resulting in clear tasting filtered water (Please see our section on drinking water kits).”
Absolutely. As long as the water consumption in your new property does not greatly increase then all of our water softeners are easily transferable. Seeking professional advice before re-locating softener would always be advisable
This varies depending on your water usage. The more often a softener regenerates, the more frequently you will need to add salt. We recommend you check your water softener’s salt level once a month. If the levels are down to 2 centimetres refill it to the top with salts.
Normally, a water softener is fitted somewhere close to your water main stopcock. If the stopcock is under your kitchen sink, this is generally the most cost effective solution. The water softener needs to have a power supply and be connected to a drain for use during regeneration.
As soon as your new water softener is connected, soft water will start to reverse the scale build up. Over a period of time all scale build up will be gradually removed. As this happens, your water heating bills will be reduced simply because you will not be heating your water through a barrier of scale.